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articles:common_quality_kpis_and_goals [2020/05/17 12:20]
rrandall
articles:common_quality_kpis_and_goals [2020/05/17 12:21] (current)
rrandall
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 AS9100 Auditors are required to identify how the organization (business) has identified **__measurable__** quality objectives in each **__process__** that are __**relevant to conformity of products and services**__,​ and relate to the fulfillment of __**applicable requirements**__. ​ AS9100 Auditors are required to identify how the organization (business) has identified **__measurable__** quality objectives in each **__process__** that are __**relevant to conformity of products and services**__,​ and relate to the fulfillment of __**applicable requirements**__. ​
  
-The below examples have been accepted by various AS9100 auditors. And the “Suggested Goals / Targets” are only provided as a starting point. As data is gathered, these goals / targets should be adjusted based upon the observed capabilities of each process (Cpk) and the value each metric provides. A key consideration in analyzing these KPIs should be “data collection ability” and “data integrity”. Beware the sirens call to mediocrity.+The below examples have been accepted by various AS9100 auditors. And the “Suggested Goals / Targets” are only provided as a starting point. As data is gathered, these goals / targets should be adjusted based upon (1) the observed capabilities of each process (Cpk) and (2) the value each metric provides. A key consideration in analyzing these KPIs should be “data collection ability” and “data integrity”. Beware the sirens call to mediocrity.
  
 To put the suggested goals / targets in perspective:​ 99.80% is approx. 4.38 Sigma Short Term (Z<​sub>​ST</​sub>​) – or 2,000 DPMO (Defects Per Million Opportunities). To put the suggested goals / targets in perspective:​ 99.80% is approx. 4.38 Sigma Short Term (Z<​sub>​ST</​sub>​) – or 2,000 DPMO (Defects Per Million Opportunities).