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articles:context_of_the_organization [2019/08/29 20:00] – [Context of the Organization... and "Interested Parties"] rrandall | articles:context_of_the_organization [2019/10/26 17:17] – rrandall | ||
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====== Context of the Organization... and " | ====== Context of the Organization... and " | ||
- | While poorly described in ISO 9001:2015 & AS 9100:2016, the " | + | While poorly described in ISO 9001:2015 & AS 9100:2016, the " |
This means that interpretation of the requirements of ISO 9001:2015 & AS 9100:2016 changes when crossing cultural boundaries. Or, stated another way, interpretation of the requirements of ISO 9001:2015 & AS 9100:2016 is " | This means that interpretation of the requirements of ISO 9001:2015 & AS 9100:2016 changes when crossing cultural boundaries. Or, stated another way, interpretation of the requirements of ISO 9001:2015 & AS 9100:2016 is " | ||
- | Recognizing that some of the requirements contained in ISO 9001: | + | This is why there are 2 separate " |
+ | | ||
+ | - [[https://asq.org/ | ||
- | For example, when reading ISO 9001:2015 & AS 9100:2016, sec. 4.2 “Understanding the needs and expectations of interested parties”, the interpretation varies depending upon whether the country is communist, socialist | + | Unfortunately, this allows for different countries to effectively [[articles:re-writing_iso_9001_through_interpretation|edit |
- | This accounts for the following definition being completely incongruent with businesses operating in a free society with a free-market economy (the “Example” | + | And there is a 3rd official " |
+ | |||
+ | When reading ISO 9001:2015 & AS 9100:2016, sec. 4.2 “Understanding the needs and expectations of interested parties”, the interpretation varies depending upon whether the country is communist, socialist (i.e., closed or restricted economies) or a free society with a free market economy. | ||
+ | |||
+ | This accounts for the following definition being completely incongruent with businesses operating in a free society with a free-market economy (the “Example” | ||
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\\ | \\ | ||
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+ | In China, where more than ⅓ of all ISO 9001:2015 certifications have been issued, the “Context of the Organization” and its relationship with “Interested Parties / Stakeholders” has a very different meaning than in the USA! | ||
- | Fortunately, | + | {{ : |
+ | |||
+ | Fortunately, | ||
+ | |||
+ | |||
+ | //4.2 Understanding the Needs and Expectations of Interested Parties \\ | ||
+ | Due to their effect or potential effect on the organization’s ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, | ||
+ | a. the interested parties that are **relevant to the quality management system**; \\ | ||
+ | b. the requirements of these interested parties that are **relevant to the quality management system**. \\ | ||
+ | The organization shall monitor and review information about these interested parties and their relevant requirements.// \\ | ||
\\ | \\ | ||
- | Also, ISO 9001:2015, Annex A.3 states: \\ | + | ISO 9001:2015, Annex A.3 further clarifies this limitation stating: \\ |
“//There is no requirement in this International Standard for the organization to consider interested parties where it has decided that those parties are not relevant to its quality management system. It is for the organization to decide if a particular requirement of a relevant interested party is relevant to its quality management system.// | “//There is no requirement in this International Standard for the organization to consider interested parties where it has decided that those parties are not relevant to its quality management system. It is for the organization to decide if a particular requirement of a relevant interested party is relevant to its quality management system.// | ||
\\ | \\ | ||
- | ISO 9001:2015, Annex A.3 makes this "// | + | Consequently, |
\\ | \\ | ||
===== Additional AS 9100:2016 (Rev. D) Requirement ===== | ===== Additional AS 9100:2016 (Rev. D) Requirement ===== | ||
- | Unlike ISO 9001:2015, AS 9100:2016 (Rev. D) requires "the organization" | + | Unlike ISO 9001: |
+ | |||
+ | AS 9100:2016, sec. 4.4.2 states: \\ | ||
+ | //The organization shall establish and maintain documented information that includes: \\ | ||
+ | − a general description of relevant interested parties (see 4.2 a);// | ||
+ | |||
+ | |||
+ | This requirement is typically interpreted as the " | ||
An example of " | An example of " |