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articles:context_of_the_organization [2020/01/24 15:33]
rrandall [Context of the Organization... and "Interested Parties"]
articles:context_of_the_organization [2020/03/19 21:12] (current)
rrandall [Context of the Organization... and "Interested Parties"]
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 <​blockquote>​**ISO 9001:2015, sec. 4.1** \\ <​blockquote>​**ISO 9001:2015, sec. 4.1** \\
-NOTE 2 Understanding the external context can be facilitated by considering issues arising from legal, technological,​ competitive,​ market, __cultural, social and economic environments__,​ whether ​international, national, regional or local. \\+NOTE 2 Understanding the external context can be facilitated by considering issues arising from legal, technological,​ competitive,​ market, __cultural, social and economic environments__,​ whether ​__international, national, regional or local__. \\
 NOTE 3 Understanding the internal context can be facilitated by considering issues related to __values, culture__, knowledge and performance of the organization. \\ NOTE 3 Understanding the internal context can be facilitated by considering issues related to __values, culture__, knowledge and performance of the organization. \\
 </​blockquote>​ </​blockquote>​
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 Due to their effect or potential effect on the organization’s ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements,​ the organization shall determine: \\ Due to their effect or potential effect on the organization’s ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements,​ the organization shall determine: \\
 a. the interested parties that are **relevant to the quality management system**; \\ a. the interested parties that are **relevant to the quality management system**; \\
-b. the requirements of these interested parties that are **relevant to the quality management system**. \\ +b. the **requirements of these interested parties** that are **relevant to the quality management system**. \\ 
-The organization shall monitor and review information about these interested parties and their relevant requirements.//​ \\+The organization shall monitor and review information about these interested parties and their **relevant requirements**.// \\
 \\ \\
 ISO 9001:2015, Annex A.3 further clarifies this limitation stating: \\ ISO 9001:2015, Annex A.3 further clarifies this limitation stating: \\
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 Consequently,​ ISO 9001:2015, Annex A.3 makes this "//​requirement//"​ extremely simple for an organization to comply with... because it empowers __the organization__ to decide which requirements from an "//​interested party//"​ are applicable to its quality management system. \\ Consequently,​ ISO 9001:2015, Annex A.3 makes this "//​requirement//"​ extremely simple for an organization to comply with... because it empowers __the organization__ to decide which requirements from an "//​interested party//"​ are applicable to its quality management system. \\
 \\ \\
-An example of "//​Interested Parties//"​ for a company visiting ports (e.g., performing inspections of, or transferring goods to/from, barges, vessels, shore tanks, etc.) might include:+Some U.S. companies have identified their own //​employees//​ and/or //​suppliers//​ as "​interested parties"​! But do those employees and/or suppliers actually invoke any "​quality-related requirements"​ on the business? While the answer is generally no, as per ISO 9001:2015, Annex A.3, the final determination is left to the organization. \\ 
 +\\ 
 +An example of valid "//​Interested Parties//"​ for a company visiting ports (e.g., performing inspections of, or transferring goods to/from, barges, vessels, shore tanks, etc.) might include:
  
 ^  Interested Party  ^  Requirement(s) ​ ^ ^  Interested Party  ^  Requirement(s) ​ ^