Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revision | |
| articles:whac-a-mole [2024/02/05 21:14] – [The "Human Factors" in Cause & Effect Analysis] rrandall | articles:whac-a-mole [2024/02/05 21:17] (current) – [The "Human Factors" in Cause & Effect Analysis] rrandall |
|---|
| Also, the simple "5 Whys" method only goes to the point of the analyst's "ignorance"... NOT the mythical "Root Cause". In other words, the analyst asks "Why?" until he cannot answer the question. Out of ideas, he assumes that is the "Root Cause"... when in reality, the analyst(s) has merely reached their "Point of Ignorance". While the analyst could continue the analysis by obtaining participation from one or more people (Subject Matter Experts) who can answer that question, they too would eventually encounter their "Point of Ignorance". | Also, the simple "5 Whys" method only goes to the point of the analyst's "ignorance"... NOT the mythical "Root Cause". In other words, the analyst asks "Why?" until he cannot answer the question. Out of ideas, he assumes that is the "Root Cause"... when in reality, the analyst(s) has merely reached their "Point of Ignorance". While the analyst could continue the analysis by obtaining participation from one or more people (Subject Matter Experts) who can answer that question, they too would eventually encounter their "Point of Ignorance". |
| |
| Consequently, one could easily argue that identifying the true "root cause" of any event is impossible. | Consequently, the "5 Whys" method leads to untrained analysts ignoring multiple links in the cause-and-effect chain... many of which would prevent the recurrence of the nonconformity. |
| |
| ===== Conclusion ===== | ===== Conclusion ===== |
