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--- links [2019/05/27 07:22] – [Process Sigma Calculator] rrandall
+++ links [2020/06/25 14:48] – [Glossaries] rrandall
@@ Line 1: / Line 1: @@
-====== Helpful Links & Downloads ======
+====== Helpful Links ======
 ===== AS9100 (Aerospace) =====
@@ Line 7: / Line 7: @@
 [[https://www.sae.org/iaqg/|International Aerospace Quality Group (IAQG)]]
-[[https://www.sae.org/iaqgdb/oasishelp/iaqgresolutionslog.pdf|IAQG OPMT ICOP Resolutions Log]]
+[[https://www.sae.org/iaqg/projects/9100-2016_clarification_table.pdf|IAQG "Official" AS 9100:2016 Series Clarifications]]
-[[http://www.sae.org/servlets/registration?PORTAL_CODE=IAQG&OBJECT_PKG=iaqg.businessClasses&OBJECT_TYPE=SCMHGeneral&PAGE=gotoSCMH|IAQG Supply Chain Management Handbook (SCMH)]]
+[[https://iaqg.org/wp-content/uploads/2019/10/9104-001_faq.pdf|AS 9104-001 Frequently Asked Questions (FAQ) Log]]
-[[http://www.sae.org/iaqg/forms/index.htm | SAE forms for AS9100D, AS9102 (FAIRs), 9104-002, 9145 (PPAP Approval)]] \\
+[[https://oasishelp.iaqg.org/wp-content/uploads/2017/02/iaqgresolutionslog.pdf?1584628078601|IAQG OPMT ICOP Resolutions Log (Primarily for CBs & AS9100 Auditors)]]
-or \\
-[[https://www.sae.org/aaqg/publications/ | AAQG Publications (incl. Forms for AS9100D & AS9102B (FAIRs))]]
+[[https://www.sae.org/servlets/registration?PORTAL_CODE=IAQG&OBJECT_PKG=iaqg.businessClasses&OBJECT_TYPE=SCMHGeneral&PAGE=getSCMHBOOK|IAQG Supply Chain Management Handbook (SCMH)]]
+[[https://www.sae.org/servlets/registration?PORTAL_CODE=IAQG&OBJECT_PKG=iaqg.businessClasses&OBJECT_TYPE=SCMHGeneral&PAGE=getSCMHBOOK&vgenNum=1222&scmhs=1|IAQG Supply Chain Management Handbook (SCMH) Webinars]]
+[[http://www.sae.org/iaqg/forms/index.htm | SAE forms for AS9100D, AS9102 (FAIRs), 9104-002, 9145 (PPAP Approval)]]
+[[https://www.sae.org/aaqg/publications/ | AAQG Publications (e.g., support materials)]]
+[[https://aesq.sae-itc.com/content/aesq-documents|AESQ™ Supplementary Materials (e.g., 8D template, FMEA template)]]
 ===== ISO 9001 =====
 [[http://isotc.iso.org/livelink/livelink/open/tc176SC2public|ISO TC/176/SC2 Home Page]]
+[[https://committee.iso.org/files/live/sites/tc176sc2/files/documents/Interpretations/ISO9001_2015_Approved_Interpretations.doc|Official ISO 9001:2015 Inerpretations from ISO TC/176/SC2]]
 [[https://asq.org/quality-resources/iso-9001/us-tc176|Official "US Interpretations of ISO 9001" (from ASQ)]]
@@ Line 24: / Line 34: @@
 {{ :iso_9001_interpretations_request_form_n691.docx |ISO 9001 Interpretations Request Form N691.docx}}
-[[https://committee.iso.org/sites/tc176sc2/home/page/iso-9001-auditing-practices-grou.html | ISO 9001 Auditing Practices Group]]
+[[https://committee.iso.org/home/tc176/iso-9001-auditing-practices-group.html | ISO 9001 Auditing Practices Group]]
 OR [[http://isotc.iso.org/livelink/livelink?func=ll&objId=3541460|ISO 9001 Auditing Practices Group]]
@@ Line 31: / Line 41: @@
 [[http://www.iaf.nu/upFiles/IAF9001expectedoutcomes0112.pdf | Expected Outcomes for Accredited Certification to ISO 9001 (IAF Publication)]]
-[[flowchart| Flowcharting Symbology / Conventions]] (Based upon [[https://www.iso.org/standard/11955.html|ISO 5807:1985]])
+===== ISO 17025 =====
+[[https://isotc.iso.org/livelink/livelink?func=ll&objId=19812745&objAction=browse&viewType=1|Clarifications on ISO/IEC 17025-requirements for laboratories]] \\
+The above link is to the "official" ISO site providing "Clarifications on ISO/IEC 17025-requirements for laboratories". For convenience, I've combined all of the "official" ISO 17025:2017 clarifications from ISO (as of January 2020) into a single {{ :clarification_requests_on_iso_iec_17025-2017.zip | zipped file}}.
+[[https://european-accreditation.org/information-center/ea-publications/#application-documents|European Accreditation - Application documents]] \\
+Following the above link, navigate to the "Application documents" folder, and then to the "Documents to ISO/IEC 17025 and ISO 15189 - Laboratories" subfolder. In that subfolder, you will find several documents pertinent to ISO 17025. The most pertinent may be "EA-4/23 INF - The Assessment and Accreditation of Opinions and Interpretations using ISO/IEC 17025:2017".
+==== Metrology ====
+[[https://www.nist.gov/pml/weights-and-measures/laboratory-metrology/good-laboratory-practices | NIST OWM (Office of Weights and Measures) "Good Laboratory Practices" ]]
+[[https://www.nist.gov/pml/weights-and-measures/laboratory-metrology/good-measurement-practices | NIST OWM (Office of Weights and Measures) "Good Measurement Practices" ]]
+[[https://www.nist.gov/pml/weights-and-measures/laboratory-metrology/standard-operating-procedures | NIST OWM (Office of Weights and Measures) "Standard Operating Procedures" ]]
+[[https://www.nist.gov/pml/weights-and-measures/laboratory-metrology/proficiency-testing | NIST OWM (Office of Weights and Measures) "Proficiency Testing" ]]
+[[http://www.isobudgets.com | ISO Budgets (Rick Hogan)]]
+===== Glossaries =====
+[[https://www.sae.org/iaqg/dictionary/|IAQG International Dictionary]]
+[[https://www.law.cornell.edu/cfr/text/14/5.5|14 CFR (Chapter I - Federal Aviation Administration) § 5.5 - Definitions]]
+[[https://www.law.cornell.edu/cfr/text/14/401.5|14 CFR (Chapter III - Commercial Space Transportation) § 401.5 - Definitions]]
+[[https://asq.org/quality-resources/quality-glossary|ASQ "Quality Glossary"]]
+[[https://www.dau.edu/glossary/Pages/Glossary.aspx|Defense Acquisition University (DAU) "Glossary of Defense Acquisition Acronyms and Terms"]]
+[[http://std.iec.ch/terms/terms.nsf/welcome|International Electrotechnical Commission
+Glossary]]
+[[https://www.iso.org/obp/ui|ISO Online Browsing Platform "Terms & Definitions"]]
+[[https://www.iso.org/files/live/sites/isoorg/files/standards/docs/en/terminology-ISO9000-family.pdf|Glossary – Guidance on selected words used in the ISO 9000 family of standards (PDF)]]
 ===== General Quality Tools & Templates =====
@@ Line 37: / Line 85: @@
+===== Process Flowcharting =====
+[[https://www.omg.org/spec/BPMN/|"Business Process Model and Notation" (BPMN™) Standard]]
+[[https://www.bpmnquickguide.com/view-bpmn-quick-guide/|BPMN Quick Guide]]
+[[flowchart| Flowcharting Symbology / Conventions]] (Based upon [[https://www.iso.org/standard/11955.html|ISO 5807:1985]])
+Note 1: While still valid, ISO 5807:1985 is extremely antiquated. Preference should be given to using the "Business Process Model and Notation" (BPMN™) standard for flowcharting your processes.
+Note 2: The suite of BPMN symbols is included in all major flowcharting software programs (e.g., [[https://www.edrawsoft.com|EDraw]], [[https://products.office.com/en-us/visio/flowchart-software|Visio]]). Also, everal free and/or inexpensive online Flowcharting applications are available, such as:
+  * [[https://cawemo.com|Cawemo]]
+  * [[https://www.gliffy.com|Gliffy]]
+  * [[https://www.lucidchart.com|LucidChart]]
 ===== QMS / EMS Certification =====
@@ Line 89: / Line 151: @@
 [[https://www.easycalculation.com/statistics/dppm-calculator.php | DPPM Calculator]] (from EasyCalculation.com)
-===== Metrology =====
-[[http://www.isobudgets.com | ISO Budgets (Rick Hogan)]]
+===== Business Continuity Planning (BCP) =====
-===== Sources for Standards =====
-[[http://everyspec.com|EverySpec.com (Premiere source for free downloads of U.S. government and military standards, specifications, handbooks, and documents)]]
+The “best” industry standard for BCP is: \\
+NFPA 1600, "//Standard on Continuity, Emergency, and Crisis Management//" (2019 Edition) \\
+[[https://www.nfpa.org/codes-and-standards/all-codes-and-standards/list-of-codes-and-standards/detail?code=1600]]
-[[http://www.documentweb.org|Standard Store (Over 180,000 discount priced Standards)]]
+While NFPA 1600 has been //influenced// by ISO for many years, it still remains superior to ISO 22301 in many ways (see below).
-===== Downloads =====
+Although a government standard, another very good standard is: \\
+NIST Special Publication 800-34 Rev. 1, "//Contingency Planning Guide for Federal Information Systems//" \\
+[[https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-34r1.pdf]]
-==== "SWOT & Strategic Risk Assessment Bubble Chart" template in Excel (8-12-2018) ====
+While ISO has produced ISO 22301, "//Societal security — Business continuity management systems — Requirements//", once you dig through all of the required Annex L nonsense.. and the laughable incompetence of the authors, there are only a few gems buried in it. Similarly, ANSI/ASIS ORM.1-2017, "//Security And Resilience In Organizations And Their Supply Chains - Requirements With Guidance//" addresses this topic as well (although the ASIS_SPC.1-2009 version was better in some regards). However, it is too similar to ISO 22301 to be of any real value.
-[{{:swot_and_strategic_risk_analysis-template-excel-8-12-2018_screenshot.png?nolink&600|SWOT & Strategic Risk Assessment Bubble Chart (Excel)}}]
-<WRAP clear></WRAP>
+Ultimately, any company would be FAR better off simply purchasing a copy of [[https://www.amazon.com/dp/1118326830/ref=rdr_ext_tmb|“Business Continuity For Dummies”]] (which is actually quite good) than either of these two standards.
-{{ :swot_and_strategic_risk_analysis-template-excel-8-12-2018.xlsx |SWOT & Strategic Risk Assessment Bubble Chart (Excel)}} \\
-The "SWOT & Strategic Risk Assessment Bubble Chart" template (Excel)" is based on the guidance provided from ISO 31000:2018, "Risk management — Principles and guidelines". Use the SWOT to help identify up to 9 strategic risks. Then assign a point score (0-10) for the likelihood (probability) and "Consequences" (Impact) of each risk. These two scores ("Likelihood" and "Consequences") will automatically be added to produce a "Risk Level" (between 1 and 10). And the "Bubble" chart will automatically update; reflecting the "Risk Level" both in location and size of the bubbles. The template also includes a "Risk Treatment Plan" (as per ISO 31000:2009, section 6.4). This template includes instructions for its use.
-==== "Process Risk Assessment Bubble Chart" template in Excel (8-12-2018) ====
+You may note that NFPA 1600, "//Standard on Continuity, Emergency, and Crisis Management//" (2019 Edition), Annex E, integrates the requirements of NFPA 1600 with ISO Annex SL. This was done to promote integration with existing ISO Management System Standards... and is "//intended to be adopted by the entity at its discretion//". Ultimately, this simply aligns common topics such as document control, corrective action, etc.
-[{{:process_risk_management-bubble_chart_template-excel-8-12-2018_screenshot.png?nolink&600 |Process Strategic Risk Assessment Bubble Chart (Excel)}}]
+===== Sources for Standards =====
-<WRAP clear></WRAP>
+[[http://everyspec.com|EverySpec.com (Premiere source for free downloads of U.S. government and military standards, specifications, handbooks, and documents)]]
-[{{ :process_risk_management-bubble_chart_template-excel-8-12-2018.xlsx?linkonly |Process Risk Assessment Bubble Chart (Excel)}} \\
-The "Process Risk Assessment Bubble Chart" template (Excel)" is based on the guidance provided from ISO 31000:2018, "Risk management — Principles and guidelines". Identify up to 9 risks in a process. Then assign a point score (0-5) for the likelihood (probability) and "Consequences" (Impact) of each risk. These two scores ("Likelihood" and "Consequences") will automatically be added to produce a "Risk Level" (between 1 and 10). And the "Bubble" chart will automatically update; reflecting the "Risk Level" both in location and size of the bubbles. The template also includes a "Risk Treatment Plan" (as per ISO 31000:2018, section 6.4). This template includes instructions for its use.
-==== "Calibration Recall" template Excel (5-5-2018) ====
+[[http://www.documentweb.org|Standard Store (Over 180,000 discount priced Standards)]]
-{{:calibration_recall_screenshot.png?direct&600 |Calibration Recall template screenshot}}
-<WRAP clear></WRAP>
-{{ :calibration_recall_template-excel-5-5-2018.xls |"Calibration Recall" template Excel (5-5-2018)}} \\
-This simple Excel-based "Calibration Recall" template is designed for small companies (with under 150 instruments under calibration control) to comply with ISO 9001:2015 & AS9100D. It uses Color-coded "Conditional Cell Formatting" for visual management.
-==== "DPMO-Sigma-Yield-Cpk Conversion Table Wallpaper" (1920x1080) ====
-[{{:dpmo-sigma_conversion_wallpaper.png?direct&600 |"DPMO-Sigma-Yield-Cpk Conversion Table Wallpaper" (1920x1080)}}]
+[[https://nso.nato.int/nso/nsdd/listpromulg.html|NATO Standards (e.g., AQAPs, ARAMP-01, ALogP series)]]
-<WRAP clear></WRAP>
-{{:dpmo-sigma_conversion_wallpaper.png?linkonly |"DPMO-Sigma-Yield-Cpk Conversion Table Wallpaper" (1920x1080)}} \\
-This is a "DPMO-Sigma-Yield-Cpk Conversion Table" with a black background, suitable for use as computer desktop wallpaper. The PNG image provides a quick reference to convert Yields to DPMOs to Sigma levels (Short Term & Long Term) as well as Cpk. This chart covers a range of 3.50 to 6.00 Sigma Short Term (Z<sub>ST</sub>). And the row at 4.00 Sigma Short Term (Z<sub>ST</sub>) is highlighted in light green to indicate a minimum acceptable process capability of 1.33 Cpk.