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articles:classifying_nonconformities [2023/05/16 08:19] – [Definitions...] rrandall | articles:classifying_nonconformities [2023/05/16 09:13] (current) – [Definitions...] rrandall |
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===== Definitions... ===== | ===== Definitions... ===== |
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Before classifying a nonconformity as a minor or major, the auditor must have a clear understanding of their definitions. | Before classifying a nonconformity as a minor or major, the auditor must have a clear understanding of their definitions. |
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Due to the ambiguous/vague nature of many "requirements" contained in ISO 9001 & AS9100, the auditor must be able to justify each nonconformity (which the auditee may [[articles:how_to_appeal_nonconformance|appeal]] to the CB). Due to the auditor's bias toward a particular interpretation of the standard, far too many auditors "//imagine//" nonconformities where none exist. It is recommended to always refer to the applicable definitions document when interpreting a standard. "//Notes//", whether in the terms and definitions section of a standard or in a vocabulary and definitions document, are NOT requirements. | Due to the ambiguous/vague nature of many "requirements" contained in ISO 9001 & AS9100, the auditor must be able to justify each nonconformity (which the auditee may [[articles:how_to_appeal_nonconformance|appeal]] to the CB). Due to the auditor's bias toward a particular interpretation of the standard, far too many auditors "//imagine//" nonconformities where none exist. It is recommended to always refer to the applicable definitions document when interpreting a standard. "//Notes//", whether in the terms and definitions section of a standard or in a vocabulary and definitions document, are NOT requirements. |
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ISO 9001 & AS9100, "Introduction, 0.1 General" states: | ISO 9001 & AS9100, "Introduction, 0.1 General" (last sentence in section) states: |
<blockquote>Information marked as “NOTE” is for guidance in understanding or clarifying the associated requirement.</blockquote> | <blockquote>Information marked as “NOTE” is for guidance in understanding or clarifying the associated requirement.</blockquote> |
==== Minor Nonconformities ==== | ==== Minor Nonconformities ==== |