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| articles:purchasing-quality_clauses_vs_sqr_manual [2020/10/14 12:29] – [“Supplier Quality Requirments Manual” (SQRM)] rrandall | articles:purchasing-quality_clauses_vs_sqr_manual [2023/05/14 17:17] (current) – [“Supplier Quality Requirments Manual” (SQRM)] rrandall |
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| **PROS** | **PROS** |
| * Flexibility - Each PO can be uniquely tailored to invoke specific quality requirements. | * Flexibility - Each PO can be uniquely tailored to invoke specific quality requirements. |
| * Simplicity for Supplier - Each PO contains only those specific quality requirements applicable to the product or supplier... making them easier to understand (due to the omission of superfluous inapplicable requirements). | * Simplicity for Supplier - Each PO contains only those specific quality requirements applicable to the product or supplier... making them easier to understand AND identify applicable flow-down requirements (due to the omission of superfluous inapplicable requirements). |
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| * Time-Consuming for Supplier - Since each PO has different quality requirements, the Supplier "should" review __each__ PO in detail to ensure that each "Quality Clause" can be met... even where the same product is ordered on a repetitive basis. | * Time-Consuming for Supplier - Since each PO has different quality requirements, the Supplier "should" review __each__ PO in detail to ensure that each "Quality Clause" can be met... even where the same product is ordered on a repetitive basis. |
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| <note tip>When using this approach, it is a "Best Practice" to have technically knowledgeable Supplier Quality personnel, rather than Buyers, assessing and determining which "Quality Clauses" are applicable to each product, service, and/or supplier.</note> | <WRAP center round tip 80%> |
| | When using this approach, it is a "Best Practice" to have technically knowledgeable Supplier Quality personnel, rather than Buyers, assessing and determining which "Quality Clauses" are applicable to each product, service, and/or supplier. |
| | </WRAP> |
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| "Quality Clauses" (or Codes) are used by organizations such as: | "Quality Clauses" (or Codes) are used by organizations such as: |
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| **CONS** | **CONS** |
| * Comprehensive - The supplier will need to read the entire SQRM to determine the applicability of the quality requirements. | * Comprehensive - The supplier will need to read the entire SQRM to determine the applicability of the quality requirements AND flow-down requirements. |
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| <note>The above "CON" may be considered a "PRO" considering that the rock group "Van Halen" actually embedded nonsensical requirements in their standard contract to provide a quick visual indicator of whether the contract had been read by the Promoter ([[articles:brown_m_and_ms|Visual Management... the Van Halen way]]).</note> | <WRAP center round info 80%>The above "CON" may be considered a "PRO" considering that the rock group "Van Halen" actually embedded nonsensical requirements in their standard contract to provide a quick visual indicator of whether the contract had been read by the Promoter ([[articles:brown_m_and_ms|Visual Management... the Van Halen way]]).</WRAP> |
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| * Document Distribution - An SQRM must be maintained under document control. And Suppliers often fail to verify that the version of the SQRM they're following is the current version (whether it is distributed in hardcopy, electronic, or made available via a web site). | * Interpretation - While both "Quality Clauses" and SQRMs require a degree of "interpretation", this issue tends to be more prevalent in SQRMs. For example, some SQRMs fail to clearly address when requirements must be "flowed down" (e.g., do flow-down requirements apply to suppliers of COTS (Commercial-Off-The-Shelf) items?). |
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| <note tip>The above "CON" may be turned into an opportunity by e-mailing a short quarterly, biannual/semi-annual, or annual newsletter to suppliers containing relevant information. For example:\\ | <WRAP center round info 80%>The above "CON" is easily addressed by having the SQRM undergo a comprehensive review by technically competent Supply Chain quality personnel.</WRAP> |
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| | * Document Distribution - An SQRM must be maintained under document control. And Suppliers often fail to verify that the version of the SQRM they're following is the current version (whether it is distributed in hardcopy, electronic, or made available via a website). |
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| | <WRAP center round tip 80%> |
| | The above "CON" may be turned into an opportunity by e-mailing a short quarterly, biannual/semi-annual, or annual newsletter to suppliers containing relevant information. For example:\\ |
| * Notification of revisions/updates to the SQRM | * Notification of revisions/updates to the SQRM |
| * Details of changes to SQRM | * Details of changes to SQRM |
| * Notification of changes in Procurement and/or Supplier Quality personnel along with updated contact information | * Notification of changes in Procurement and/or Supplier Quality personnel along with updated contact information |
| * Requests for information (RFI) to identify potential new product/service sources from existing suppliers | * Requests for information (RFI) to identify potential new product/service sources from existing suppliers |
| </note> | </WRAP> |
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| The "SQRM" approach is used by companies such as: \\ | The "SQRM" approach is used by companies such as: \\ |
| * [[https://www.rtx.com/suppliers/United-Technologies-Suppliers/United-Technologies-ASQRD|Raytheon Technologies / United Technologies]] | * [[https://www.rtx.com/suppliers/United-Technologies-Suppliers/United-Technologies-ASQRD|Raytheon Technologies / United Technologies]] |
| * [[https://www.volvogroup.com/content/dam/volvo/volvo-group/markets/global/en-en/suppliers/our-supplier-requirements/SQAM-2019.pdf|Volvo]] | * [[https://www.volvogroup.com/content/dam/volvo/volvo-group/markets/global/en-en/suppliers/our-supplier-requirements/SQAM-2019.pdf|Volvo]] |
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