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articles:understanding_quality_kpis_and_objectives [2023/05/25 18:00] – [Common KPIs and Quality Objectives] rrandall | articles:understanding_quality_kpis_and_objectives [2023/05/25 18:01] (current) – [Common KPIs and Quality Objectives] rrandall |
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While your "true" goal will often be 100% compliance... these goals are established for "certification" purposes. If you don't know the difference, read: [[articles:qms_vs_iso9001_cert_mgmnt_system|How a QMS is different from a "Certified Management System"?]] | While your "true" goal will often be 100% compliance... these goals are established for "certification" purposes. If you don't know the difference, read: [[articles:qms_vs_iso9001_cert_mgmnt_system|"How a QMS is different from a "Certified Management System"]] |
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To put the suggested goals/targets in perspective: 99.80% is approx. 4.38 Sigma Short Term (Z<sub>ST</sub>) – or 2,000 DPMO (Defects Per Million Opportunities). That is the average % products delivered “defect-free” from a “typical” machining “Job Shop” (producing high variation, low volume lots at inconsistent rates). | To put the suggested goals/targets in perspective: 99.80% is approx. 4.38 Sigma Short Term (Z<sub>ST</sub>) – or 2,000 DPMO (Defects Per Million Opportunities). That is the average % products delivered “defect-free” from a “typical” machining “Job Shop” (producing high variation, low volume lots at inconsistent rates). |