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| articles:how_iso_perpetuates_flawed_concepts [2023/05/17 10:17] – [Quality Objectives] rrandall | articles:how_iso_perpetuates_flawed_concepts [2023/05/17 10:24] – [Quality Objectives] rrandall |
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| <blockquote>//11b. Eliminate management by objective. Eliminate management by numbers, numerical goals. Substitute leadership.//</blockquote> | <blockquote>//11b. Eliminate management by objective. Eliminate management by numbers, numerical goals. Substitute leadership.//</blockquote> |
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| I've never seen a single instance of a "Quality Policy", or lack thereof, have any impact on the QMS at all. | In my experience, the vast majority of managers establish "Quality Objectives" without any understanding of what their [[:downloads#unilateral_cp-cpk_calculator|process capabilities]] are. Consequently, the majority of "Quality Objectives" that I've seen over the years could be described as "delusional" because they were established based on "perception" rather than appropriate data. |
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| ==== AS9100 Contradictory Requirements ==== | ==== AS9100 Contradictory Requirements ==== |
