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| articles:how_diffusion_of_responsibility_destroys_quality [2020/06/19 17:33] – [How “Diffusion of Responsibility” Destroys Quality] rrandall | articles:how_diffusion_of_responsibility_destroys_quality [2022/03/16 04:12] (current) – [How “Diffusion of Responsibility” Destroys Quality] rrandall | ||
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| - | ====== How “Diffusion of Responsibility” | + | {{ : |
| + | ====== How “Diffusion of Responsibility” | ||
| In the science of [[https:// | In the science of [[https:// | ||
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| * Certifications (e.g., Certificate of Conformance/ | * Certifications (e.g., Certificate of Conformance/ | ||
| - | The more people who are required to approve (“sign off” on) on various documents prior to their release, the greater the diffusion of responsibility. This is a strategy (consciously) used by many insecure (or inept) managers to create a sense of “plausible deniability”. If a mistake is made, then the manager has multiple candidates upon whom to assign blame (in order to protect himself or herself from being held accountable). | + | The more people who are required to approve (“sign off” on) various documents prior to their release, the greater the diffusion of responsibility. This is a strategy (consciously) used by many insecure (or inept) managers to create a sense of “plausible deniability”. If a mistake is made, then the manager has multiple candidates upon whom to assign blame (in order to protect himself or herself from being held accountable). |
| ===== How does “Diffusion of Responsibility” Destroy Quality ===== | ===== How does “Diffusion of Responsibility” Destroy Quality ===== | ||

