AAR M-1003:2019 Requirements for Documentation & Records

AS9100D Objective Evidence Requirements: Part 1 Documentation

AS9100D Objective Evidence Requirements: Part 2 Records

A Matter of "Risk" (How ISO is struggling to (re-)define "risk")

Context of the Organization... and "Interested Parties"

ISO 17025:2017 Objective Evidence Requirements: Part 1 Documentation

Preventive Action ≠ Risks and Opportunities?

Re-writing ISO 9001:2015 through Interpretation

Calipers: Advantages and Disadvantages of the 3 types

NIST Traceability Numbers - The Sasquatch of Metrology

Continuous Improvement... and TRIZ

Corrective Action... and "Whac-A-Mole"

Human Error: B-17 Landing Crashes During WW II

QMS Certifications Listing

Reducing Waste: Through Coordinating Purchasing & Accounting

Reducing Waste: Through Optimizing Calibration Intervals

The 8 Wastes of Lean… and the story of “AR=0”

The “Voice of the Customer”… and the small pocket on jeans

Visual Management... and Mule Tails

Visual Management... the Van Halen way

A great video from Patrick Adams (CEO of PA Consulting Services LLC). Patrick is a MBA, Lean Coach, Six Sigma Black Belt from Allendale, Michigan.

I visited one company where a critical process underwent a Standard Work Audit every hour… performed by a different member of the team working in that process (the auditor role was rotated amongst the team). While ISO 9001 & AS 9100 auditors might question the “impartiality” of the “auditor” performing the Standard Work Audit, none of the “auditors” ever audited their own work. Instead, this approach was, essentially, a “buddy audit” (or “associate audit”) approach. This ensured that the entire team was “on the same page” in understanding the process.

Another great video, from Josh Darnit (Yes. That's his real name), is the “Exact Instructions Challenge”.

An important part of “standardized work” is having detailed instructions. EVERYONE creating a procedure or work instruction should be required to watch this entertaining video.