| Both sides previous revisionPrevious revisionNext revision | Previous revisionLast revisionBoth sides next revision |
| articles:classifying_nonconformities [2023/05/16 08:01] – [Why should you care?] rrandall | articles:classifying_nonconformities [2023/05/16 09:13] – [Definitions...] rrandall |
|---|
| * "Minor" nonconformity rather than an "Opportunity for Improvement" (OFI) | * "Minor" nonconformity rather than an "Opportunity for Improvement" (OFI) |
| |
| Where you disagree over the classification, you can "[[articles:how_to_appeal_nonconformance|appeal]]" the nonconformity based on its classification (i.e., requesting the CB to reclassify the nonconformity). | Where you disagree over the classification, you should "[[articles:how_to_appeal_nonconformance|appeal]]" the nonconformity based on its classification (i.e., requesting the CB to reclassify the nonconformity). |
| |
| ===== Definitions... ===== | ===== Definitions... ===== |
| | {{ :articles:dictionary-1619740_1920.jpg?direct&200|Source: https://pixabay.com/photos/dictionary-reference-book-learning-1619740/}} |
| Before classifying a nonconformity as a minor or major, the auditor must have a clear understanding of their definitions. | Before classifying a nonconformity as a minor or major, the auditor must have a clear understanding of their definitions. |
| |
| Nonconformity classifications are defined in ISO/IEC 17021-1 for both ISO 9001 & AS9100 audits. AS9101 expands these definitions for AS9100 series audits. However, IMO, AS9101 merely clarifies the vague definitions contained in ISO/IEC 17021-1. | Nonconformity classifications are defined in [[https://www.iso.org/standard/61651.html|ISO/IEC 17021-1]] for both ISO 9001 & AS9100 audits. AS9101 expands these definitions for AS9100 series audits. However, IMO, AS9101 merely clarifies the vague definitions contained in ISO/IEC 17021-1. |
| |
| Due to the ambiguous/vague nature of many "requirements" contained in ISO 9001 & AS9100, the auditor must be able to justify each nonconformity (which the auditee may appeal to the CB). Due to the auditor's bias toward a particular interpretation of the standard, far too many auditors "//imagine//" nonconformities where none exist. It is recommended to always refer to the applicable definitions document when interpreting a standard. "//Notes//", whether in the terms and definitions section of a standard or in a vocabulary and definitions document, are NOT requirements. | Due to the ambiguous/vague nature of many "requirements" contained in ISO 9001 & AS9100, the auditor must be able to justify each nonconformity (which the auditee may [[articles:how_to_appeal_nonconformance|appeal]] to the CB). Due to the auditor's bias toward a particular interpretation of the standard, far too many auditors "//imagine//" nonconformities where none exist. It is recommended to always refer to the applicable definitions document when interpreting a standard. "//Notes//", whether in the terms and definitions section of a standard or in a vocabulary and definitions document, are NOT requirements. |
| |
| | ISO 9001 & AS9100, "Introduction, 0.1 General" (last sentence in section) states: |
| | <blockquote>Information marked as “NOTE” is for guidance in understanding or clarifying the associated requirement.</blockquote> |
| ==== Minor Nonconformities ==== | ==== Minor Nonconformities ==== |
| |
| <blockquote>ISO/IEC 17021-1 clause 3.13, Minor nonconformity \\ | <blockquote>[[https://www.iso.org/obp/ui#iso:std:iso-iec:17021:-1:ed-1:v1:en:term:3.13|ISO/IEC 17021-1 clause 3.13, Minor nonconformity]] \\ |
| nonconformity that does not affect the capability of the management system to achieve the intended results.</blockquote> | nonconformity that does not affect the capability of the management system to achieve the intended results.</blockquote> |
| |
| ==== Major Nonconformities ==== | ==== Major Nonconformities ==== |
| |
| <blockquote>ISO/IEC 17021-1 clause 3.12, Major nonconformity \\ | <blockquote>[[https://www.iso.org/obp/ui#iso:std:iso-iec:17021:-1:ed-1:v1:en:term:3.12|ISO/IEC 17021-1 clause 3.12, Major nonconformity]] \\ |
| nonconformity that affects the capability of the management system to achieve the intended results. \\ | nonconformity that affects the capability of the management system to achieve the intended results. \\ |
| |
