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| articles:employee_engagement [2020/09/15 13:08] – [Performance Reviews] rrandall | articles:employee_engagement [2022/01/28 17:09] – [Performance Reviews] rrandall | ||
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| I’m a student of history… which contains MANY lessons. | I’m a student of history… which contains MANY lessons. | ||
| - | One such lesson relating to employee engagement comes from WW II - when the superior German Luftwaffe (Air Force) was soundly defeated by the small RAF (Royal Air Force) in the Battle for Britain. How could this happen? The German commanders refused to listen to their pilots and NCOs with first-hand knowledge of how the RAF was winning. | + | One such lesson relating to employee engagement comes from WW II - when the larger and technically |
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| - | The battle lasted almost 4 months - from July 10 until October 31, 1940. In the end, more than 1,700 Luftwaffe planes were destroyed. The 2,662 German casualties included many experienced aircrews, from which the Luftwaffe never fully recovered. The (RAF) lost 1,250 aircraft, including 1,017 fighters. In all, 520 men were killed | + | The battle lasted almost 4 months - from July 10 until October 31, 1940. In the end, more than 1,700 Luftwaffe planes were destroyed. The 2,662 German casualties included many experienced aircrews, from which the Luftwaffe never fully recovered. The (RAF) lost 1,250 aircraft, including 1,017 fighters. In all, the RAF suffered just over 1420 men killed |
| Was this because the RAF had better planes? No. | Was this because the RAF had better planes? No. | ||
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| Managers should ask these employees for ideas on how to improve the company. Ask them what could be done to make their job “easier” (which often translates into “more efficient”). Resist the urge to challenge or correct the employee… instead, listen to what they have to say. | Managers should ask these employees for ideas on how to improve the company. Ask them what could be done to make their job “easier” (which often translates into “more efficient”). Resist the urge to challenge or correct the employee… instead, listen to what they have to say. | ||
| - | And ask them about what the company can do to mitigate or eliminate any risks that the employee may be observing. Ask whether the employee needs or would like any additional training… or more responsibility (e.g., taking on greater challenges). People with ambition like to take on new challenges and advance. However, some people may have ambitions outside of work - such as with their family, church, coaching local sports teams, mentoring, etc. These external goals should have no impact on the business, provided that no conflict of interest exists and the employee adequately performs their job tasks. | + | And ask them about what the company can do to mitigate or eliminate any risks that the employee may be observing. Ask whether the employee needs or would like, additional training… or more responsibility (e.g., taking on greater challenges). People with ambition like to take on new challenges and advance. However, some people may have ambitions outside of work - such as with their family, church, coaching local sports teams, mentoring, etc. These external goals should have no impact on the business, provided that no conflict of interest exists and the employee adequately performs their job tasks. |
