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| articles:how_diffusion_of_responsibility_destroys_quality [2020/06/19 11:33] – [How “Diffusion of Responsibility” Destroys Quality] rrandall | articles:how_diffusion_of_responsibility_destroys_quality [2022/03/15 22:11] – [How “Diffusion of Responsibility” Destroys Quality] rrandall | ||
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| ====== How “Diffusion of Responsibility” Destroys Quality ====== | ====== How “Diffusion of Responsibility” Destroys Quality ====== | ||
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| * Certifications (e.g., Certificate of Conformance/ | * Certifications (e.g., Certificate of Conformance/ | ||
| - | The more people who are required to approve (“sign off” on) on various documents prior to their release, the greater the diffusion of responsibility. This is a strategy (consciously) used by many insecure (or inept) managers to create a sense of “plausible deniability”. If a mistake is made, then the manager has multiple candidates upon whom to assign blame (in order to protect himself or herself from being held accountable). | + | The more people who are required to approve (“sign off” on) various documents prior to their release, the greater the diffusion of responsibility. This is a strategy (consciously) used by many insecure (or inept) managers to create a sense of “plausible deniability”. If a mistake is made, then the manager has multiple candidates upon whom to assign blame (in order to protect himself or herself from being held accountable). |
| ===== How does “Diffusion of Responsibility” Destroy Quality ===== | ===== How does “Diffusion of Responsibility” Destroy Quality ===== | ||
