Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision |
| articles:how_to_appeal_nonconformance [2020/05/19 09:25] – [Issuing an "Appeal"] rrandall | articles:how_to_appeal_nonconformance [2020/05/19 09:43] – [How to Appeal a Non-conformance] rrandall |
|---|
| A MAJOR problem exists with almost every Management System Standard published by ISO (e.g., ISO 9001:2015, ISO 14001:2015) and, through extension AS 9100:2016. This problem is the proliferation of ambiguous/nebulous/vague requirements that promote subjective interpretation and inconsistent application. | A MAJOR problem exists with almost every Management System Standard published by ISO (e.g., ISO 9001:2015, ISO 14001:2015) and, through extension AS 9100:2016. This problem is the proliferation of ambiguous/nebulous/vague requirements that promote subjective interpretation and inconsistent application. |
| |
| Consequently, when encountering these ambiguous/nebulous/vague requirements, some auditors will adopt their own subjective, and therefore arguable, interpretation of the “intent” behind the requirement. | Consequently, when encountering these ambiguous/nebulous/vague requirements, some auditors will adopt their own subjective, and therefore arguable, interpretation of the “intent” behind the requirement. This often happens because it's beyond the comprehension of an experienced Quality Professional, and well-trained auditor, that the standard would have ignored (or left out) several "key" concepts essential to requirements for the effective implementation of a basic Quality Management System (QMS). Struggling to make sense of this, many auditor's minds will attempt to "fill in the gaps"... "imagining" requirements that don't actually exist. |
| |
| When auditors issue nonconformities to organizations for not meeting (their interpretation of) the “intent”, rather than the "actual" (verbatim) requirement, they’ve violated ISO 17021-1:2015, “//Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements//”. This document contains some important requirements that the registrars/Certification Bodies (CBs) must comply with. | When auditors issue nonconformities to organizations for not meeting (their interpretation of) the “intent”, rather than the "actual" (verbatim) requirement, they’ve violated ISO 17021-1:2015, “//Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements//”. This document contains some important requirements that the registrars/Certification Bodies (CBs) must comply with. |
