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--- articles:how_to_appeal_nonconformance [2023/05/14 21:19] – [Diverging Opinions] rrandall
+++ articles:how_to_appeal_nonconformance [2024/02/08 11:50] – [Preparing for a Complaint or Appeal] rrandall
@@ Line 1: / Line 1: @@
-====== How to Appeal a Non-conformance ======
+====== How to Appeal a Nonconformance ======
 {{keywords>How to Appeal a Nonconformance}}
 A MAJOR problem with both ISO 9001:2015 and AS 9100:2016 is the proliferation of ambiguous/nebulous/vague requirements that promote subjective interpretation and inconsistent application.
@@ Line 28: / Line 28: @@
 While AS9104/3 obviously doesn't mandate auditors to issue 1 nonconformity per audit day, the CB in question appears to have //mistakenly// interpreted the requirement that way.
+<WRAP center round info 80%>
+You can also "appeal" the [[articles:classifying_nonconformities|classification of a nonconformity]]. For example, you can appeal for the reclassification of a "Major" nonconformity to a "Minor" nonconformity.
+</WRAP>
 ===== Preparing for a Complaint or Appeal =====
@@ Line 47: / Line 51: @@
 | [[https://asrworldwide.com|American Systems Registrar (ASR)]] | [[https://asrworldwide.com/complaint-process-2]] |
 | [[https://www.eaglecertificationgroup.com|EAGLE Certification Group]]  | [[https://www.eaglecertificationgroup.com/wp-content/uploads/2023/02/Doc-9-V18.pdf]]  |
+| [[https://www.intertek.com/certification/| Intertek]] | [[https://www.intertek.com/form/products-retail-certification-body-complaints-appeals-process/|Online Complaints & Appeals Form]] |
 | [[https://www.mcnacert.com/team|Management Certification of North America (MCNA)]]  | [[https://www.mcnacert.com/team]] † |
 | [[https://www.nqa.com|NQA-USA]]  | [[https://www.nqa.com/en-us/clients/regulations]] ††† |