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--- articles:how_to_create_effective_procedures [2020/07/17 17:20] – [The "Tiger I" User Manual - 1943] rrandall
+++ articles:how_to_create_effective_procedures [2020/12/30 11:18] – [How to Create Effective Procedures] rrandall
@@ Line 1: / Line 1: @@
 ====== How to Create Effective Procedures ======
-In order for procedures to be effective, users must read them. And in my experience, the vast majority of quality procedures and Work Instructions are both poorly written and boring. So how can you change that? By writing a procedure that engages the reader.
+In order for procedures to be effective, users must read them. And in my experience, the vast majority of quality procedures and Work Instructions are both poorly written and boring. How can you change that? By writing a procedure that engages the reader.
 ===== The "Tiger I" User Manual - 1943 =====
-Introduced in August 1942, the German "Tiger" Tank was the most expensive and most powerful tank in the world. The German technical writers recognized that coaxing the young men crewing these tanks to read the technical manual would a challenge. So what interests a twenty-something young male soldier? Young attractive women... and a few risqué jokes. Understanding their audience, the German technical writers turned their thick and boring tank manuals for "Tiger" & "Panther" tanks into a "Popular Science"/"Playboy"/comic book combination. Download: {{ :articles:dergeneralinspekteurderpanzertruppen-dietiger-fibel194392s.scan.pdf | Die Tigerfibel 1943, (The "Tiger" users manual - 1943 }}
+Introduced in August 1942, the German "Tiger" Tank was the most expensive and most powerful tank in the world. The German technical writers recognized that coaxing the young men crewing these tanks to read the technical manual would a challenge. So what interests a twenty-something male soldier? Young, attractive, semi-nude women... and a few risqué jokes. Understanding their audience, the German technical writers turned their thick and boring tank manuals for "Tiger" & "Panther" tanks into a "Popular Science"/"Playboy"/"Comic book" combination. Download the "Tiger I" User Manual - 1943: {{ :articles:dergeneralinspekteurderpanzertruppen-dietiger-fibel194392s.scan.pdf | Die Tigerfibel 1943, (The "Tiger" users manual - 1943 }}
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