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articles:qms_vs_iso9001_cert_mgmnt_system [2023/05/25 18:22] – [But our customers demand we hold a QMS Certification...] rrandallarticles:qms_vs_iso9001_cert_mgmnt_system [2023/05/26 17:50] – [How a QMS is different from a "Certified Management System"] rrandall
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 ====== How a QMS is different from a "Certified Management System" ====== ====== How a QMS is different from a "Certified Management System" ======
  
-EVERY company in a free market economy has a QMS (Quality Management System). Whether formal or informal and regardless of the degree to which it is documented, it exists because management views it as adding value. This QMS likely existed prior to the company ever becoming aware of ISO 9001. We know this because if the company didn’t have any sort of QMS, customers would take their business to competitors and it would (eventually) cease to exist! I'll refer to this QMS as the "__actual__" QMS. +EVERY company in a free market economy has a QMS (Quality Management System). Whether formal or informal and regardless of the degree to which it is documented, it exists because management views it as adding value. This QMS likely existed prior to the company ever becoming aware of ISO 9001 (or AS9100). We know this because if the company didn’t have any sort of QMS, customers would take their business to competitors and it would (eventually) cease to exist! I'll refer to this QMS as the "__actual__" QMS. 
  
 A "Certification Management System" (usually maintained by one or two key people) is developed, implemented, and maintained for the sole purpose of obtaining and retaining QMS Certification from an accredited Certification Body (CB). The value in obtaining a QMS Certification is to: A "Certification Management System" (usually maintained by one or two key people) is developed, implemented, and maintained for the sole purpose of obtaining and retaining QMS Certification from an accredited Certification Body (CB). The value in obtaining a QMS Certification is to:
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   * Market to customers who perceive value in the "QMS Certification".   * Market to customers who perceive value in the "QMS Certification".
  
-While there is a significant overlap between these two systems, the "actual" QMS operates independently of any "QMS Certification" status.+While these two systems overlap, the "actual" QMS operates independently of any "QMS Certification" status. The primary difference between these systems is that the "__actual__" QMS is "Customer Focused" while the "Quality Certification Management System" is "Auditor Focused". 
 +{{ :articles:qms_vs_qcms_venn_diagram-transp.png?direct&400|}}
  
 Here are some indicators that this dual system is in place: Here are some indicators that this dual system is in place: