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--- articles:qms_vs_iso9001_cert_mgmnt_system [2023/05/26 17:50] – [How a QMS is different from a "Certified Management System"] rrandall
+++ articles:qms_vs_iso9001_cert_mgmnt_system [2023/12/08 08:09] (current) – [But our customers demand we hold a QMS Certification...] rrandall
@@ Line 44: / Line 44: @@
 === Auditor Competence ===
-ISO 9001:2015 was designed to be both simple (entry-level) and generic. However, many of the ISO 9001 & AS91xx auditors still rely on outdated information for the purpose of interpreting the standard. While these ISO 9001 & AS91xx Auditors may have been extremely competent 30 or 40 years ago, they are often ill-equipped to interpret and apply the requirements of ISO 9001 & AS91xx to a company that has implemented more modern concepts... such as Lean Six Sigma. And the vast majority of these Auditors have never even heard of [[https://www.amazon.com/Apollo-Root-Cause-Analysis-Thinking-dp-1883677114/dp/1883677114/|Apollo Root Causes Analysis]] or [[https://triz.org/|TRIZ]].
+ISO 9001:2015 was designed to be both simple (entry-level) and generic. However, many of the ISO 9001 & AS91xx auditors still rely on outdated information to interpret the standard. While these ISO 9001 & AS91xx Auditors may have been extremely competent 30 or 40 years ago, they are often ill-equipped to interpret and apply the requirements of ISO 9001 & AS91xx to a company that has implemented more modern concepts... such as Lean Six Sigma. And the vast majority of these Auditors have never even heard of [[https://www.amazon.com/Apollo-Root-Cause-Analysis-Thinking-dp-1883677114/dp/1883677114/|Apollo Root Causes Analysis]] or [[https://triz.org/|TRIZ]].
-Case-in-point, I heard one experienced Aerospace Auditor state: "//I don't care how much Lean Six Sigma a company has, it's not going to make them a better company.//" This is an appalling level of Auditor incompetence in the quality profession.
+Case-in-point, I heard one experienced Aerospace Auditor state: "//I don't care how much Lean Six Sigma a company has, it's not going to make them a better company.//" This is an appalling level of Auditor knowledge in current quality tools and techniques.
-I've witnessed multiple Auditors complain and even issue nonconformities simply because they did not understand the logic of how the company had interpreted and applied the standard. While these invalid nonconformities should be appealed, far too many companies lack personnel with the knowledge, skills, and ability to submit a proper [[articles:how_to_appeal_nonconformance|appeal]] to the CB.
+I've witnessed multiple Auditors complain, and even issue nonconformities, simply because they did not understand the logic of how the company had interpreted and applied the standard. While these invalid nonconformities should be appealed, far too many companies lack personnel with the knowledge, skills, and ability to submit a proper [[articles:how_to_appeal_nonconformance|appeal]] to the CB.
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