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articles:traditional_vs_lss_thinking [2022/05/23 17:34] rrandallarticles:traditional_vs_lss_thinking [2022/05/23 18:16] rrandall
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 |  Process documents require multiple approvals (for the [[articles:how_diffusion_of_responsibility_destroys_quality|diffusion of responsibility]])  |  Process documents are approved by the Process Owner  | |  Process documents require multiple approvals (for the [[articles:how_diffusion_of_responsibility_destroys_quality|diffusion of responsibility]])  |  Process documents are approved by the Process Owner  |
 |  Reactive Problem Solving (Fire Fighting) Rewarded    Proactive Problem Identification and Prevention Rewarded (e.g., through implementing Risk Mitigation Controls or Process Improvement Activities)  | |  Reactive Problem Solving (Fire Fighting) Rewarded    Proactive Problem Identification and Prevention Rewarded (e.g., through implementing Risk Mitigation Controls or Process Improvement Activities)  |
-|  Improvements primarily driven by Corrective Action (often hampered by Corrective Action Whac-A-Mole) |  Improvements are proactively driven by monitoring data (e.g., KPIs)  |+|  Improvements primarily driven by Corrective Action (often hampered by [[articles:whac-a-mole|Corrective Action Whac-A-Mole]] |  Improvements are proactively driven by monitoring data (e.g., KPIs)  |
 |  Use a "Zero Defects" motivational management approach (blaming employees for defects while largely ignoring sub-optimal processes)  |  Focus on reducing the effects of "Common Cause" variations  | |  Use a "Zero Defects" motivational management approach (blaming employees for defects while largely ignoring sub-optimal processes)  |  Focus on reducing the effects of "Common Cause" variations  |
 |  Inspection viewed as a "necessary evil"  |  Inspection recognized as a Risk Control for a sub-optimal process  | |  Inspection viewed as a "necessary evil"  |  Inspection recognized as a Risk Control for a sub-optimal process  |